Now Hiring · Metairie, LA
Be the face of the Krewe.
We're looking for our next Guest Experience Coordinator, the warm welcome, calm energy, and beating heart of the front desk across Studio KP and Krewe Blow Dry & Extension Bar. If you make people feel instantly at home, this one's for you.
The Role
Guest Experience Coordinator
The experience starts the second a guest walks through the door, and you're the one who sets the tone. As our Guest Experience Coordinator, you run the front desk like a pro across both of our spaces: greeting every guest by name, keeping the schedule running like clockwork, pouring the wine, and making sure everything feels polished, welcoming, and unmistakably us.
You're equal parts host, organizer, and hype woman. You love people, you sweat the details, and you take pride in being the reason guests leave saying "I'm obsessed with that place."
The Day to Day
What you'll own
Set the Vibe
Greet every guest with a genuine welcome, offer their favorite beverage, and make the studio feel like getting ready at a friend's house. You're the first hello and the last goodbye.
Run the Front Desk
Manage the booking calendar, check guests in and out, process payments, and keep the day flowing smoothly so our stylists can stay focused on the chair.
Answer the Call
Field phone calls, texts, emails, and DMs with warmth and quick follow-through. Book appointments, answer questions, and never leave a guest waiting on a reply.
Sell the Shelf
Know our Krewe Haircare line inside out and recommend the right products so guests can keep their hair flawless at home. A little retail magic goes a long way.
Keep It Pristine
Maintain a spotless, styled front-of-house, restock beverages and retail, tidy the waiting area, and make sure every corner of the space looks photo-ready.
Support the Krewe
Be the right hand to our stylists and leadership, jumping in wherever needed to keep the whole operation running like a well-oiled, very glamorous machine.
Who You Are
The right fit for the front desk
Warm and people-first. You light up a room and make everyone feel like a regular.
Organized and detail-obsessed. You juggle a busy calendar without dropping a ball.
Calm under pressure. Double-booked and three calls deep? You handle it with a smile.
Tech comfortable. Booking software, email, and socials don't intimidate you.
Reliable and punctual. The Krewe can count on you to show up and follow through.
Polished and on-brand. You take pride in presentation, yours and the studio's.
A team player. No task is beneath you when it keeps the experience seamless.
Bonus points for salon, hospitality, or front-desk experience, but the right energy wins.
Why Join Us
You'll belong here
Two Brands, One Krewe
Work across Studio KP and Krewe Blow Dry & Extension Bar, with a tight, fiercely supportive team that celebrates wins together.
Room to Grow
We invest in our people. Bring the drive and there's a path to grow right alongside two growing brands.
Perks & Discounts
Enjoy team pricing on services and Krewe Haircare, plus the best vibes in Metairie, daily.
Ready to Join?
Apply to the Krewe
Tell us a little about you. We read every application, and if you feel like a fit, we'll be in touch to chat.
Questions? Reach us anytime at hello@studiokpnola.com or 504-444-5729.